From the moment you arrive at Beaches Ocho Rios, you'll find yourself surrounded by beauty and immersed in the warm hospitality the island is known for. And while you'll find everything you need at your fingertips, if it's not there, all you need to do is ask your butler, concierge or the front desk. But before you arrive on the island you might find the information below helpful to ensure your Jamaica holiday runs smoothly.
Upon arrival at Montego International Airport, look for the Sandals or Beaches desk or lounge, conveniently located right outside the Immigration and Customs area. Your complimentary transfer to and from the resort will be arranged by Beaches.
Climb aboard your air-conditioned bus and enjoy your included roundtrip airport transfer from Montego Bay International Airport to Beaches Ocho Rios. It's a 90 minute ride to the resort, so sit back, relax and enjoy the magnificent scenery.
If you have booked a butler-level room category, you can expect unimaginably supreme standard of service and luxury. As part of the extra pampering, you can inform your butler about some personal preferences before you arrive at the resort. To do that, click here. As a butler guest, even your luggage gets special treatment. As such, make sure you have a name tag on all your luggage pieces, including your carry-on items.
During operating hours, Kids Club is complimentary to all guests. After-hours baby-sitting services are offered at an hourly charge and a reservation must be made in advance. Charges will be placed on guest's room account. If there are more than three children, an additional nanny will be assigned to the family at an additional cost.
In most cases, the mandatory departure tax in already included in the price of your ticket. Otherwise, a departure tax is to be paid in cash upon leaving the airport if not included in airline ticket.
One-way or round-trip private car service from the airport to Beaches Ocho Rios Resort & Golf Club is available at an additional cost. Please contact us or our travel agent to make prior arrangements.
Tips and gratuities are strictly prohibited for all staff except personal butlers. In the event you wish to tip your butler or Spa therapist, it will be greatly appreciated but under no circumstance will a tip be required or solicited.
If you arrive before check-in, we'll hold your luggage so you can begin your vacation right away. Check-out time is 11:00 a.m. If your flight departs later, you can leave your luggage with us and spend as much time as possible beside the sea, soaking up the sun.
All U.S. citizens and residents will require a valid passport to travel to any of our destinations. If you are citizen of any country, please check for any other necessary visa or documentation requirements.
Although everything is included you may also want to enjoy optional on-site and off-site experiences, spa treatments, and make phone calls or purchases in our gift shops. We accept all major credit cards and Traveler's cheques. All Beaches are cashless resorts.
There is a Registered Nurse on the premises with daily office hours, his/her services are included. A qualified physician is on call 24 hours a day for emergencies but his/her services are not included. If there is any prior medical history, medication that is needed or present illness Beaches should be aware of, please notify is prior to your arrival.
There are exchange bureaus at Beaches Ocho Rios. The Jamaican Dollar is the legal tender in Jamaica. Most merchants do accept traveler's cheques and major credit cards, i.e. VISA®, MasterCard® and American Express®.
Beaches will try to accommodate the special needs of guests to the best of our abilities and can provide special equipment. We must have approximately 60 days notice prior to your arrival to facilitate your requests. For a detailed list of available equipment and further information, please call for details.
Safe deposit boxes are included in every room. Guests with jewelry and/or cash are advised to store all valuables in safe deposit boxes as Beaches cannot be held responsible.
Beaches Ocho Rios Resort & Golf Club has a giftshop featuring souvernirs, gifts, perfumes, tobacco and sundries. Duty-free shopping is available on all islands and at the airport. Cash is not accepted at our giftshops, but we accept all major credit cards as well as traveler's cheques.
There are formal nights and elegant gourmet restaurants. Glitz it up or dress casually elegant. Shorts are not permitted in some restaurants.
Beaches provides optional laundry and dry cleaning services. Price lists and laundry bags are provided in every room. Notify housekeeping and your laundry will be returned within 24 hours, dry cleaning within 72 hours.
Stay connected with home, the office and each other when you come to Beaches Ocho Rios Resort & Golf Club. Most public areas of this resort and all of the rooms, have Wi-Fi coverage for your convenience. Instant access to the Internet may be obtained by simply connecting to the network. You can connect as many devices as you wish.
Pack lightly; one large suitcase with a carry-on is ideal. Casual wear is perfect, except for formal nights, theme nights, and restaurants that require full-length pants and collared shirts; the dress code is listed under each restaurant description.
Caribbean temperatures are warm year-round. Daytime average: 82°F, 28°C. Nighttime average: 72°F, 22°C. Don't forget to pack plenty of sun-screen and to apply it at least 20 minutes before hitting the beach. The little ones are specially sensitive to the sun. Consider bringing UV protective beachwear (also available at our giftshop.)
You must remember your diver certification cards to enjoy full diving privileges. If you have any contra-indications to diving you must have a doctor complete, sign and affix stamp/seal the physician section on the medical questionnaire form before you will be allowed to dive at any of our resorts.
110-120 volts, 50 cycles in Jamaica, so all guests from the U.S. will be able to use their adapters. And don't worry about bringing your hair dryers; they're already provided in every room.
Specials requests such as special diets, food allergies, adjoning rooms, etc. are gladly accepted. Please contact us for details. Gift items are available including flower arrangements, champagne and gift baskets. Items can be ordered by contacting us.